Little Green Light Help

Welcome to LGL!

Here are some basic steps you can take to get started with LGL and make the most of your 30-day evaluation.

Basic customization

Set your fiscal year start, preferred date format, and other basic account settings. Also customize your menu options for constituents, gifts and other records.

Import sample/test data

An empty database is kind of lonely. You can get a feel for using LGL with some actual information by loading our sample data set. It just takes a couple minutes and you can easily remove it when you’re ready to import/add your own data.

Add some team members

Invite others to log in and help you, so you can make the most of your 30-day evaluation.

Get help, training, and support

Our “help” page lists all the different ways that you can get support and training, and is a great place to start if you have questions. The Knowledge Base has a wealth of information about how to use LGL as well.

You have 30 day(s) left in your free evaluation. Sign up today.

You have 30 day(s) remaining in your free evaluation. Click the “Subscribe to LGL” button to sign up today.

Join the LGL Community

Sign up for our monthly newsletter and/or join us on Facebook, Twitter, and LinkedIn to get the latest news about LGL.

Support Documentation for Little Green Light

This section collects all the Little Green Light Help articles on one page. (Last updated on April 16, 2020.)

Knowledge Base

LGL Training Course
Comprehensive overview of LGL’s core functionalities.

Year-End Tax Receipts/Statements
Instructions for sending year-end tax receipts/statements by mail or email.

Getting Started
Logging in, customizing look and feel, changing passwords, adding team members.

Data Migration, Organization & Cleanup
Guidance for prepping and migrating data into LGL, and for cleaning up your LGL data.

Guidance for importing your data into LGL using the Flex Importer.

Home / Dashboard
Using the Little Green Light Dashboard and Calendar.

Households, relationships, merging, deceased constituents, duplicates, memberships.

Constituent Searches & Lists
Basic searching and filtering, complex searches, saved searches, building lists.

Fundraising (Gifts & Pledges)
Gift and pledge entry, campaigns, funds, appeals, events, in memory, soft credits.

Setting up and sending email and print acknowledgments.

How to record, acknowledge, and import them, and accept them via an LGL form.

Appeals & Events
Managing events and appeals, working with auction software, exporting event data.

Simple or complex searches, searching or browsing, saved searches.

Building and customizing, scheduling, constituent vs. fundraising, Smart Fields.

Creating mail merge letters, envelopes and labels for reminders, solicitations, etc.

Learn all about sending emails directly from LGL.

LGL Forms
Building, enabling payments, look and feel, integrating data flow to LGL, publishing.

MailChimp, Constant Contact, Mandrill, PayPal, Wufoo, Dropbox.

Tasks, contact reports, volunteering, notes, and documents.

International use of LGL (outside U.S.)
How to use LGL if you’re outside the U.S.

Billing & Payment
Subscribing and unsubscribing, setting up billing and contact information.


Affiliates & Refer a Friend
Details about LGL’s Affiliates and Refer a Friend programs.

LGL Best Practices
Articles offering best practices for using LGL.

Quick Answers
Speedy answers to some frequently asked LGL support questions.

LGL Video Library

Getting Started with LGL

Training Videos

Constituent Management

Gifts & Acknowledgments

Forms & Donation Processing

Mailings & Emails

Appeals & Events

Searching & Reporting

Importing Data

Integrated Web Services

For Consultants